ERROR MESSAGE

DEFINITION / POSSIBLE SOLUTION

ERROR InternalServerError

ERROR: Something went wrong. Please try again later. (n.a.)

Probably temporary issue. Please retry the send-in.

['code': 'InternalFailure', 'message': "We encountered an internal error. Please try again.", 'details': "}]

Probably temporary issue. Please retry the send-in.

WARNING BadRequest

WARNING: Address was unable to be verified. Please ensure that this is the address you wish to use before proceeding. (n.a.)

ERROR FBA_INB_XXX

ERROR: Your account has some configuration issue, please contact Seller Support for assistance. (n.a.)

Please check your Sellers Central account. It is an error from Amazon and should be solved in Sellers Central or via Sellers support.

ERROR FBA_INB_XXXX

ERROR: An andon cord has been pulled on your account, please contact seller support for more information. (n.a.)

Amazon issue | possibly product issue in Sellers Central. You need to contact seller support to identify the issue and the possible solution.

code': 'BadRequest', 'message': 'ERROR: Package group XXXXXXXXXXXXXXX did not contain expected items and/or quantities!, 'details': 'Problem item quantities: Item(msku=XXXXX...

Reset the send-in and check if enough stock is available.

['code': 'Invalidinput', 'message': "1 validation error detected: Value at 'request.sourceAddress.countryCode' failed to satisfy constraint: Member must satisfy regular expression pattern: [A-Z]{2}", 'details': "}]

Please reset the send-in and check the sender address of the send-in and compare it with the warehouse address. You may need to delete the send-in and recreate it.

[['code': 'Bad Request', 'message': 'ERROR: The following MSKUs are not valid: [SKU XXX])', 'details"

There is an error with the product in Sellers Central. For example, the price of the item must be confirmed. As soon as its solved in SC you can retry the send-in in VentoryOne.