All Collections
Menu: FBA Send-Ins
Why is my SKU not added to the mixed carton configurator?
Why is my SKU not added to the mixed carton configurator?

Problem solving if your SKU cannot be added to the mixed carton configurator.

Kevin avatar
Written by Kevin
Updated over a week ago

The following causes are possible:

  1. Recommended FBA send-in quantity is 0

2. product dimensions are missing or are 0

3. product dimensions exceed the volume or maximum weight (incl. carton own weight) of the standard carton used.

4. Check if loose stock is available that can be used to build the mixed carton. Convert cartons to loose stock if needed.


Did this answer your question?