If your Send-In could not be transferred to Amazon, it may be related to various settings that are incorrect or missing.


  • Product dimensions for your item are missing in SellerCentral

  • Your API interface is not active

  • You want to send via DHL to a foreign warehouse

  • You exceed your stock limit with the shipment

and much more. ...

The API interface forwards the error message from Amazon directly to VentoryOne. You can see this error message by hovering your mouse over the red triangle:

Use individual keywords from the error message to find the right solution for your problem in our help center.

If you can't find the right article here, contact VentoryOne customer support or enter the error message in the Google search. The error messages from Amazon are also received by non-VentoryOne users.

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